One philosophy is that happy salespeople are productive
salespeople: if they do not feel good about themselves they will probably not
work hard. It then can become a chain reaction—if they are not happy, then they
will not make money, hence the company will not make money, and so on. The
purpose of a motivational plan is to assist in increasing productivity and
morale.
In this assignment, you, as a sales manager, will identify why
we should motivate salespeople and create a motivational plan. Use different methods
and ideas. Do not just use common motivational tools such as bonuses and
monetary incentives—be creative. Include the following:
· Describe extrinsic motivators for your sales professionals: What motivates salespeople externally? For example, are they motivated by contests, a plaque, money, and so on?
·
Your motivational plan should be presented as if you were
presenting it to your boss, in a memo format.
You will get the Memo of marketing assignment. If you have any query then do e-mail us...
_______________________________________________________________________________
To: XYZ
From: ABC
Date: 28th December 2014
Subject: Motivation plan for
salespersons
In global era of
competition, it is important for the firm to motivate its employees for
successfully running the business. Motivation is an important for an
organization in terms of its benefits to increase positive growth of the firm.
It fills the gap between ability and willingness which helps in improving the
level of performance of the salespersons. It results into increase in
productivity, reducing cost of operations and improving overall efficiency (Anbuvelan,
2007).
Highly motivated salespersons
make more empowered team, more work and more individual employee contribution. It
makes more profitable for the organization in terms of increase sales and
profit. Motivated salespersons are more satisfied and produced good results
rather than unsatisfied employees. Successful organizations try to keep their salespersons
motivated and engaged through a variety of motivational methods-intrinsic
rewards and extrinsic rewards (Intrinsic or Extrinsic Motivation - The Most
Effective Way to Motivate Employees, 2009). These are as follow:
Intrinsic Motivators:
Intrinsic motivation means
motivation that is driven by an interest or enjoyment in the task itself. It
exists within the individual rather than any external pressure. It will be
included in the motivational factors of the firm to motivate the employees. Intrinsic
motivation is more effective in the long term because it means that the person
has a real interest in doing something he/she likes (Anbuvelan, 2007). It is
difficult to create in someone because people need to have that real interest
which will not be come by force. For increasing intrinsic motivation many tools
will be use like: give rewards, verbal and non-verbal praise, public
recognition and involve the participants in decisions making of the firm
(Ingram, Laforge & Avila, 2008). These are as follow:
Psychological
Reward: In this motivator factor, the firm will reward its
employees psychologically. It will be done by praising the employees, involving
them in decision making process of the firm. In this, to motivate to the
salespersons, the firm will engage them in the topic or action and tell them
about the importance of action and how is going to improve their life. It will
help the firm to increase self motivation among the salespersons. It will also
support the self management among the salespersons (Boniwell, 2006).
Public
Recognition: To enhance the motivational level
among the salespersons, the firm will recognize or reward its salespersons
publically. It will help to increase confidence level among the salespersons of
the firm. It will turn into highly dedication and more responsibility of the
salespersons towards their duties for the firm. It results low rate of labor
turnover and absenteeism (Thomas, 2009).
Extrinsic Motivators:
Extrinsic motivation
refers to motivation that comes from outside an individual. The motivating
factors are external rewards like: money or grades. These rewards provide
satisfaction and pleasure that the task itself may not provide (Ingram, Laforge
& Avila, 2008). The firm will include these motivators to motivate its
salespersons. Extrinsically motivated salespersons will work on a task, when
they have little interest in it because of the anticipated rewards (Yahaya, Yahaya,
Ramli, Hashim & Zakariya, 2010).
Extrinsic motivation does
not means that a person will not get any pleasure from working on or completing
a task. It means that the pleasure they expect from external reward will
continue to be a motivator even when the task is not interested. Extrinsic
motivators can be either positive or negative. It is possible to use positive
motivators such as monetary rewards or negative such as threats or bribery to
motivate them extrinsically. Extrinsic motivators focus the salespersons on
rewards rather than actions (Thomas, 2009). These motivators can be discussed as
follow:
Financial
Support: In this motivational tool, the firm will support
its salespersons by financially. It will help to increase motivational level
among the salespersons of the firm. In this, medical and other aspects will be
included by the firm to ensure the salespersons’ place in the firm in front of
them. In this, monetary and non-monetary rewards and help will be offered by
the firm to its salespersons. Non-cash rewards like trips, merchandise have bigger
impact on performance of salespersons rather than cash (Thomas,
2009).
Social
Support: The firm will provide social support to its
salespersons to motivate them for doing best for the firm. In this, the firm
will support its salespersons in their uncertainties by attaching them
emotionally. The firm can motivate its salespersons in the bad condition or
sorrow condition by supporting them in positive manner. The firm will develop
understanding for employee-employer relationship to motivate the salespersons (Yahaya,
Yahaya, Ramli, Hashim & Zakariya, 2010).
Competition:
The firm will use competition as a motivator factor. In this, the firm will provide
extra benefits to its salespersons on the performing well. It will motivate the
salespersons for performing well (Ingram, Laforge & Avila, 2008).
References
Anbuvelan, K. (2007). Principles of
Management MG-1351. New Delhi: Firewall Media.
Boniwell, I. (2006). Positive Psychology in a Nutshell: A Balanced Introduction to the
Science of Optimal Functioning. Personal Well-Being Centre.
Ingram, T. N., Laforge,R.W & Avila,
R.A. (2008). Sales Management: Analysis and Decision
Making. New York: M.E. Sharpe.
Intrinsic or Extrinsic Motivation - The
Most Effective Way To Motivate Employees. (2009).
Retrieved 08 November,
2010, from
Thomas, K. W. (2009). Intrinsic Motivation at Work: What Really Drives Employee Engagement.
Berrett-Koehler Publishers.
Yahaya, N., Yahaya, A., Ramli, J., Hashim, S & Zakariya,
Z. (2010). The Effects of Extrinsic Motivational Factors in Learning among Students
in Secondary School in Negeri Sembilan. International
Journal of Psychological Studies 2(1). pp. 128-136.
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