Controlling is one of the managerial functions like planning, organizing, staffing and directing. This tutorial would be a good homework help for our students studying basic elements of management. It is an important function because it helps to check the errors and to take the corrective action so that deviations from standards are minimized and desired goals can be achieved. Control in management means setting standards, measuring actual performance and taking corrective action. It needs to be done at all levels of management.
Characteristics of Controlling
Steps of Controlling
1. Establishing Standards: Standards are the stated norms against which actual results are measured. These are the plans and targets that organization has to achieve in the course of business function. Standards generally are classified into two-
A. Measurable or tangible - Those standards which can be measured and expressed are called as measurable standards. They can be in form of cost, output, expenditure, time, profit, etc.
B. Non-measurable or intangible- There are standards which cannot be measured monetarily. For example- performance of a manager, deviation of workers, their attitudes towards a concern.
2. Measuring Performance: The second major step in controlling is to measure the performance. Finding out deviations becomes easy through measuring the actual performance. Measurement of tangible standards is easy as it can be expressed in units, cost, money terms, etc. Quantitative measurement becomes difficult when performance of manager has to be measured. It can be measured only by-
3. Correction of Deviation: Comparison of actual performance with the planned targets is very important. Deviation can be defined as the gap between actual performance and the planned targets. Minor deviations have to be ignored. Major deviations like replacement of machinery, appointment of workers, quality of raw material, rate of profits, etc. should be looked upon consciously.
4. Follow through Action: After taking the corrective actions, manager has to review these action whether performance has been improved or not.
Characteristics of Controlling
- Control is a continuous process
- Control is a management process
- Control is done in each level of organizational hierarchy
- Control is forward looking
- Control is closely linked with planning
- Control is a tool for achieving organizational activities
Steps of Controlling
1. Establishing Standards: Standards are the stated norms against which actual results are measured. These are the plans and targets that organization has to achieve in the course of business function. Standards generally are classified into two-
A. Measurable or tangible - Those standards which can be measured and expressed are called as measurable standards. They can be in form of cost, output, expenditure, time, profit, etc.
B. Non-measurable or intangible- There are standards which cannot be measured monetarily. For example- performance of a manager, deviation of workers, their attitudes towards a concern.
2. Measuring Performance: The second major step in controlling is to measure the performance. Finding out deviations becomes easy through measuring the actual performance. Measurement of tangible standards is easy as it can be expressed in units, cost, money terms, etc. Quantitative measurement becomes difficult when performance of manager has to be measured. It can be measured only by-
- Attitude of the workers,
- Their morale to work,
- Their communication with the superiors.
3. Correction of Deviation: Comparison of actual performance with the planned targets is very important. Deviation can be defined as the gap between actual performance and the planned targets. Minor deviations have to be ignored. Major deviations like replacement of machinery, appointment of workers, quality of raw material, rate of profits, etc. should be looked upon consciously.
4. Follow through Action: After taking the corrective actions, manager has to review these action whether performance has been improved or not.
Blog Post Provided By - Homeworkhelpexperts.com
Contact Email Id - Info@homeworkhelpexperts.com
0 comments:
Post a Comment
Please do not use spam comments and do not use these words like thanks, nice etc. Do not use keyword as a name.