Tuesday, November 29, 2011

Marketing Practices in Contemporary Environment

According to Kotler & Keller (2006), Marketing practices refer to an organization’s practices for an effective marketing to acquire & retain customers while focusing on high performance and growth of the organization. An organization adopts innovative and unique marketing practices on the basis of market trends and consumer preferences to gain competitive advantage (Kotler & Keller 2006). As best marketing practices, an organization focuses to sell high-quality products and also provides high-quality services to its current and prospective customers. It assists to high-performance and high-growth of the organization in contemporary environment.

According to Blythe (2006), marketing practices refer to those activities and strategies which are used by firms to market their products and services. The successful organizations build and commence new and innovative products and services which are considered to be best in their industries (Blythe 2006). By introducing new products and services, an organization increases its sales revenue and customer base that assist to organizational growth.

As discussed by Onkvisit & Shaw (2004), in current market scenario, identification and implementation of best marketing practices are very critical task to market leaders due to increase rate of competition and changing behavior of consumers (Blythe 2006). For sustaining in global market, multi-national or global companies use different marketing practices those are most appropriate with locality (Kotler & Keller 2006). The organization’s marketing practices vary from nation to nation. As best marketing practices, an organization uses different practices such as customer relationship management, effective distribution system, advertising strategy, attractive and safe packaging etc those are appropriate with localities (Onkvisit & Shaw 2004).

As discussed by Lambert (2008), in highly competitive environment, effective and efficient distribution system helps an organization for timely supply of products and services to its current and prospective customers. With the help of effective supply chain and logistics management, an organization delivers its products and services to its distribution channels for timely supply to end users in an effective way (Lambert 2008). In similar way, as effective marketing practices, organization focuses on attractive promotional and advertising strategy, packaging etc those are appropriate with customers’ preferences and their surrounding environment.

By using strategy for customer relationship management (CRM), an organization can increase the base of satisfied and loyal customers. It assists to increase the brand value of the organization and also assists to acquire new customers (Theaker 2004). For effective CRM strategy, organization provides high-quality products and excellent services to its existing, new and prospective customers.

References
Blythe, J. (2006) Principles & practice of marketing, London: Cengage Learning EMEA.
Kotler, P. & Keller, K. L. (2006) Marketing Management. (12th ed). London: Prentice Hall.
Lambert, D. M. (2008) Supply chain management: processes, partnerships, performance (3rd e.d.). USA: Supply Chain Management Inst.
Onkvisit, S & Shaw, J.J. (2004) International marketing: analysis and strategy. (4th ed). New York: Routledge.
Theaker, A. (2004) The public relations handbook (2nd e.d.). Great Britain: Routledge.



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Monday, November 21, 2011

Multi-Format Strategic Approach

In global business environment, most of companies including consumer goods companies and small retailers prefer to develop a multiple format channel business model. Firms follow multiple-format strategic approach in order to reach more target consumers in different shopping situations and to satisfy several shopping needs of same customers (Berman and Evans 2007).

In order to attain a significant market share and to increase market share, retailers are also establishing multi-format strategies, so that they can give better response to the needs of several consumers group.

Under multi-format strategic approach, small retailers and consumer goods companies are starting to customize their offerings to local markets, straightening different types of stores and making different types of pricing, product, marketing and customer service strategies.

Tesco, Wal-Mart and other manufacturers like apparel maker VF are replacing standardization and localization into multi-format strategic approach. According to case, in the UK, Tesco has built five specialized food formats such as Tesco Superstore, Tesco, Extra, Tesco Metro, Tesco Express and Tesco.com for web shoppers under multi format strategic approach (Tesco in China: Opportunities and Challenges).


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